Our commitment to guest and team member safety is our top priority. Knowing that operating during a pandemic is a very fluid situation, we did our due diligence in planning for a safe winter season ahead with the understanding that we all need to be flexible. With 415 skiable acres and large base areas, we feel confident that we can spread out and welcome all that choose to come play outside with us! We continue to work each day towards iniatives and protocols to provide you with the safest possible vacation and recreational experiences.
Do Your Part
Face coverings are required at all times in the base area, lift lines, on chairlifts, and indoors, except when seated at a table in a restaurant. Winter neck gators are acceptable as long as they cover both the nose and mouth. We suggest keeping an extra face mask on you in case one is lost or you find your primary face covering freezing up and getting too uncomfortable. Employees are required to wear face coverings at all times.
As recommended by the CDC and state guidelines, please maintain a distance of at least six feet from other guests wherever possible. Keep your eyes out for signage to denote safe distancing, and be respectful of those around you.
Our staff has worked incredibly hard to plan for this winter, but this season will be new and different for all of us. In many situations we’ll be learning on the fly and adapting to changing rules and realities. Just as we will be flexible with our plans, we encourage you to be flexible with yours. A successful season will require us all to work together.
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What To Expect
Tickets & Passes
Currently, we do not plan to require daily reservations for season pass, Ikon Pass, or Cherry Pickers passholders. We strongly encourage guests to purchase lift tickets online in advance. Online tickets are priced lower, and provide contactless pickup at our new Online Lift Ticket pickup window in the base area. It is possible that lift tickets may be limited or unavailable to purchase at the ticket window on peak days.
Base Lodge Restrictions
Capacity will be strictly limited inside the base lodges and food court this season - gear storage and changing will not be permitted. Guests should come prepared to boot up in their cars, and only bring with them items that can be carried throughout the day (small day packs, for example). Guests should expect to spend minimal time indoors during their visit. For those looking to access ski lockers, follow the directional signage and expect strict time limits at your locker.
Guests will be asked to ride the lift with members of the group they traveled with. Lift mazes will be arranged to provide safe spacing between lanes, and all guests will be required to wear face coverings while in line and while riding the lift.
Indoor occupancy in all of our restaurants will be limited in accordance with current Michigan guidelines, and face coverings will be required for all guests except when seated at a table. All restaurants will feature expanded takeout offerings, and our new point of sale system will allow for contactless payments and online ordering.
Events & Activities
No large scale gatherings are currently planned or scheduled, though this could change if guidance from health authorities changes. All competitions will follow the guidelines of the relevant governing body.
The Adventure Center plans to offer ziplining, snowshoeing, fat tire bike rentals, and tubing. Tubing will be restricted to one-hour time blocks and likely will need to be purchased in advance to reserve your tubes.
Avalanche Bay Indoor Waterpark
Open weekends only! You must book your day passes online in advance to attend your chosen 3-hour time slot, Friday-Sunday. Capacity is set at 250 people per session, expect a fantastic waterpark experience with more splashing, less crowds! Face covering are required in common areas, not when in pools or using attractions.
Lodging is available this winter in the Mountain Grand Lodge and Spa, Boynehof, Clock Tower Lodge, and resort condos, and operate in accordance with Michigan guidelines. All lodging properties booked through Boyne Mountain, including the hotel, condos, and private homes, will follow American Hotel and Lodging Association Stay Safe guideline for cleaning and safety protocols.
All shuttles will operate at 50% capacity, and face coverings will be required at all times while inside the shuttle. All shuttle busses will be sanitized after every drop off. We encourage guests to drop off booted/dressed passengers in the circle drive before parking to reduce the number of passengers on busses.
SnowSports Academy, Rentals, & Childcare
Lesson offerings have been altered this season in an effort to keep staff and guests safe. Some notable changes:
- Kids (ages 3-6) | Private lessons only! A parent must participate in the lesson.
- Kids (ages 7-12) | Group and private lessons; group lesson ratio is 5 kids per instructor maximum.
- Ages 13 and older | group and private lessons; group lesson ratio is also 5:1.
Group lessons times are 10am-noon and 2:30-4:30pm. Private lessons offered throughout the day, 9am-4:30pm. With smaller lesson sizes, we anticipate filling quickly. Reserve online in advance to secure your spot - coming soon!
Ski and snowboard rentals are available this season. Look for new signage directing redesigned traffic flow. We strongly encourage guests to reserve rentals online in advance to eliminate touchpoints upon arrival. Rental sales go online very soon.
Childcare will not be available to guests this winter, as our daycare facility will not be able to operate within current state guidelines.
All Boyne Mountain Resort team members undergo a health screening every day prior to their shift. If team members are feeling unwell or displaying symptoms, they are instructed to stay home. Masks are required for all employees and guests while indoors or in any situation in which it is difficult to maintain a safe distance.
Team members have been trained in stringent cleaning procedures, with increased frequency of scheduled cleanings in all common areas.
It is important to recognize that when visiting any public space, including Boyne Mountain Resort, an inherent risk of being exposed to COVID-19 does exist. While no reasonable steps can completely eliminate the possibility of a virus being transmitted, we are committed to doing everything we can to protect the health and safety of our guests and staff.
Prior to visiting to Boyne Mountain, we strongly encourage all guests to review current Michigan guidelines for travelers.
SKI WELL, BE WELL
This plan was developed in alignment with NSAA’s Ski Well, Be Well guidelines. The National Ski Areas Association supports a thoughtful return to outdoor winter recreation. An advisory group of ski industry leaders developed the Ski Well, Be Well operational best practices based on scientific guidelines from experts.
You May Have Many Questions as you prepare to travel again, and we want to help! We have compiled a list of frequently asked questions and answers. We'll add more as necessary, so check back frequently prior to your visit.