Lodging FAQ

  • Yes. Boyne Mountain and the Mountain Grand Lodge and Spa are non-smoking facilities.

  • Rooms and condos are not guaranteed to be in a specific building or location as most of our units are individually owned.  

  • Yes, Boyne Mountain Resort offers pet friendly rooms at the Boynehof only.  

  • Boyne Mountain Hotel rooms - check in 5pm, check out 11am.  Boyne Mountain Condos - check in 5pm, check out 11am. 

    • Detroit Area | 264 miles | 4.5 hours drive time
    • Grand Rapids | 187 miles | 3 hours drive time
    • Lansing | 200 miles | 3 hours drive time
    • Chicago | 359 miles | 6.5 hours drive time
    • Fort Wayne, IN | 336 miles | 5.5 hours drive time
    • South Bend, IN | 300 miles | 5 hours drive time
    • Cleveland, OH | 421 miles | 6 hours drive time
    • Cincinnati, OH | 480 miles | 7 hours drive time

  • Yes. When you book your reservation, we do require a deposit. If you cancel outside of 7 days, you will get a refund minus a $10 administrative fee. If you cancel within 7 days, the deposit is non refundable but we will hold the deposit for one year and the guest can use it towards another stay.

  • The Mountain Grand Lodge and Spa front desk at Boyne Mountain

  • Yes. Single day lift tickets are exclusive to each resort, multi-day lift tickets are interchangeable. 

  • Yes, it is 20% on lodging for active and retired military with a valid ID. Veterans receive a 10% discount on lodging with a valid ID. 

  • Both resorts have a great atmosphere for any age group.  Both offer skiing (downhill and cross country), tubing, snowshoeing, pools, hot tubs, ice-skating, restaurants, ski school, day care, and bars.  Every age can enjoy the vast range of beginner, moderate, and expert slopes!  Boyne Mountain also has an 88,000 sq ft indoor waterpark, Avalanche Bay.

  • Both are equally family oriented.

  • BOYNE utilizes a 5 star rating system for all our lodging options:

    Hotels and Lodges

    Star Rating 5: Accommodations at the pinnacle of resort luxury and sophistication. Extraordinarily deluxe service, refined accommodations and ultimate in comfort with personalized attention to guest expectations in both lodging and full service facilities. Accommodations are maintained at a level as to almost never showing signs of use.

    Star Rating 4: Accommodations with distinctively refined design, quality, and physical attributes and amenities. Upscale sense of comfort and character. Lobby, public space and full service facilities of distinguished caliber. Accommodations are maintained at a level as to very rarely showing signs of use.Star Rating 3: Accommodations with greatly enhanced room design, quality, amenities, comfort and service. Distinctive and memorable lodging for those guests with more encompassing needs. Augmented with enhanced lobby and public space areas and full service facilities. Accommodations seldom show signs of use and have strict guidelines for updates and keeping freshly appointed.Star Rating 2: Accommodations with modestly enhanced room design, amenities, comfort and service. A step above minimal lodging requirements with a modestly improved sense of style.  Note: Accommodations may show signs of use.Star Rating 1: The most basic of lodging accommodations with modest core essentials of comfort and amenities being met. Basic requirements of cleanliness and utility are fulfilled.  Note: Accommodations usually show signs of significant use.

    Condominiums, Cottages and Cabins

    Star Rating 5: Accommodations at the pinnacle of condominium resort luxury and sophistication. Extraordinarily refined accommodations and settings. Ultimate in comfort and style with personalized attention to guest expectations. Accommodations are maintained at a level as to almost never showing signs of use.Star Rating 4: Accommodations with distinctively refined design, quality, and physical attributes and amenities. Upscale sense of comfort and character. Overall complex and unit facilities of distinguished caliber. Accommodations are maintained at a level as to very rarely showing signs of use.Star Rating 3: Accommodations with greatly enhanced design and layout encompassing the sleeping quarters, kitchen, living and social space. Marked upgrades in quality, amenities and comfort. Distinctive and memorable lodging for those guests with more encompassing needs. Accommodations seldom show signs of use and have strict guidelines for updates and keeping freshly appointed.Star Rating 2: Accommodations with modestly enhanced interior space design, amenities, comfort and facilities. A step above minimal condominium guest experience requirements with a modestly improved sense of style.  Note: Accommodations may show signs of use.Star Rating 1: The most basic utilitarian of condominium style multi-occupancy lodging accommodations with simple sleeping and living areas along with minimal kitchen facilities.  Note: Accommodations usually show signs of significant use.

  • Guests staying in the condos have use of the outdoor pool at the Clock Tower Lodge during the winter months.  During the summer, the condos have access to both the condo pool in the Mountain Villas and the Clock Tower Lodge pool.

  • Pool hours/fitness rooms in the Clock Tower Lodge are 10am to 10pm daily.

  • Only guests staying in the Mountain Grand Lodge and Spa have access to the indoor/outdoor pool and fitness center located in that building unless paying a nominal fee.

  • The indoor/outdoor pool opens at 6am and closes at 11pm.

  • All condo units with a kitchen have all kitchen utensils, pots and pans, linens, towels, and soap (dishwasher) supplied.

  • The condos do not receive daily housekeeping.

  • BOYNE offers a resort lodging guest discount and tickets can be purchased at the waterpark kiosk.  Value-priced combo tickets including skiing/riding and waterpark access as well as lodging packages including skiing/riding and waterpark are offered at Boyne Mountain.

  • The Mountain Grand Lodge and Spa is the only hotel directly connected to the indoor waterpark.

  • A key is required to get into the pool facilities.

  • The fitness center is open during pool hours, 15 and under are not permitted in the fitness center.

  • 16 years and up can have a massage (16 and 17 year olds must have a signed guardian waiver).  12 years and up can have facials as well as manicures and pedicures (these treatments also require a waiver signed by a guardian).  Fitness rooms and spa lockers are not available to guests under 16 years of age.