Mountain Grand Lodge & Spa
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Check-Out11:00pm -
WifiMountian Grand Guest -
Front DeskTouch 0 -
ConciergeTouch 7907 -
OperatorTouch 0 -
SpaTouch 7946 -
Room ServiceTouch 7956
Keeping you safe during your stay!
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Boyne Star Rating | 4 -
Slopeslide -
Pool & Fitness Center -
Everett's Lounge -
Solace Spa -
Das Café
Mountain Grand Lodge and Spa
Welcome to the Mountain Grand Lodge and Spa at Boyne Mountain. We expect you will find both comforts and conveniences to make your stay with us enjoyable.
Our management team is committed to providing you with a superior resort experience, characterized by an uncommon level of friendliness and attention. Concierge services are available and we would be delighted to assist you with plans throughout your stay.
I invite you to visit Everett’s, our signature restaurant and lounge. Chef Kenneth Montgomery and his culinary team deliver fresh and unique entrees, as well as selections inspired by our founder, which will delight your palate.
While here, indulge yourself and allow us to pamper your body and enhance your spirit with a menu of massage, facial and hair services. The state-of-the-art fitness facility and progressive treatment areas of the Solace Spa, our sensational flagship location, is sure to pleasure both body and spirit.
As an integral part of our continuous pursuit of improvement, we would appreciate your comments and suggestions prior to departure. I can assure you that such feedback will be carefully reviewed and sincerely valued.
Thank you for staying with us. We are grateful you have chosen the Mountain Grand Lodge and Spa and hope your stay with us will bring you back to this area again very soon.
Mountain Grand Lodge & Spa Amenities
Sheer Elegance And Intimate Comfort with 220 hotel rooms and several one-, two- and three bedroom suites - all connected to the Avalanche Bay Indoor Waterpark - the Mountain Grand Lodge and Spa is the perfect habitat for anyone seeking an escape from the everyday.
Just steps from Avalanche Bay Indoor Waterpark, The Spa at Boyne Mountain, an indoor/outdoor heated pool and fitness center, a cafe and restaurant, there's something for everyone at the Mountain Grand Lodge and Spa.
Room & Resort Information
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Check out time is 1:00 p.m. Should you require a later departure time, please speak to Guest Services to check for availability and additional charges. An area has been provided for luggage storage should a late check-out not be possible. Touch 7902
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- Adventure Center Desk Hours | Friday & Saturday: 9am-8pm, Sunday: 9am-6pm (For details, call 231.549.7256)
- Avalanche Bay Indoor Waterpark | Friday: 4-9pm, Saturday: 11am-8pm, Sunday: 9am-4pm
- Avalanche Bay Arcade | Friday: 4-10pm, Saturday: 11am-1opm, Sunday: 9am-4:30pm
- Bike Rentals | Friday-Sunday: 9am-5pm | Electric Bike Rental | Friday-Sunday: 9am-5pm
- Clock Tower Lodge Pool & Fitness| Daily: 10am-10pm
- Dial A Ride Shuttle Service | Friday-Sunday: 8am-11pm | House Guests Only
- Guided Fly Fishing | Available at Boyne Outfitters | Reservations required, call 231.549.6064
- Mountain Grand Lodge and Spa Pool & Fitness | Daily: 6am-10pm
- The Spa at Boyne Mountain | Spa Facility Hours - Friday & Saturday: 7am-7pm, Sunday: 7am-4pm, Monday & Thursday: 7am-7pm
- Zipline Adventure Tours | Friday-Sunday. Reservations required, call 231.549.7256
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TELEVISION
Your remote controlled television has complimentary channels. Please refer to the table below.
TV Guide Interactive 0
WFQX-TV – FOX 3
WPBN-TV – NBC 4
TBS 5
WCML-TV – PBS 6
TV Guide 7
WGTU – ABC 8
QVC 9
WWTV – CBS 10
WGN 12
The Learning Channel 13
Educational Access 13
CSPAN 14
E! 15
The Disney Channel 16
ESPN 17
Lifetime 18
Trinity Broadcasting/TBN 19
VH1 20
Outdoor Life Network 21
USA 22
Nickelodeon-East 23
A&E 24
The National Network 25
The Weather Channel 26
Comedy Central 27
Food Network 28
MTV 29
ABC Family 30
ESPN2 31
FOX News Channel 32
CNN 33
The Discovery Channel 34
Fox Sports Net Detroit 35
TNT 36
CNBC 37
History 38
Cartoon Network 41
Do It Yourself 42
National Geographic 43
Game Show 45
Hallmark Channel 46
Golf Channel 47
Court TV 48
AMC 50
Boyne Experience 51
FX 52
Boyne Realty 53
HGTV/Home and Garden 54
CNN Headline News 98
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SAFE DEPOSIT BOXES
ALWAYS LOCK UP MONEY AND VALUABLES TO PREVENT THEFT. Safe Deposit Boxes are provided for your use at the Mountain Grand Lodge and Spa Front Desk.
DOUBLE LOCKS AND CHAINS
For additional security, utilize the deadbolt lock provided on your door upon entering. As an additional precaution, please secure the safety bar.
ADMITTANCE
Do not admit any person into your suite without first making identification.
A “peep-hole” has been provided in your door for this convenience. If there is any doubt about the person’s identity, contact Guest Services, extension 7902.Room Keycard
Do safeguard your room keycard. Do not leave your keycard in your room or give it out to others.
FIRE EVACUATION PROCEDURES
The Mountain Grand Lodge has been engineered to meet and exceed fire codes, so there is little chance of a fire occurring. For your own peace of mind and for your safety in case there is a fire, please read the following information carefully:
PLAN AHEAD:
• When checking into your suite, be sure to know where the fire exits are so that you can locate them in the dark.
• Locate the fire alarms and extinguishers located on your floor.
• If your family is with you, arrange a meeting place outside of the Lodge so you will know everyone is safe.
• Keep your suite keycard where you can find it quickly.
IF YOU FIND A FIRE:
• Remain calm.
• Pull the nearest fire alarm.
• Call the hotel’s emergency number (Touch 7901) and give your
exact location.• Do not attempt to extinguish the fire. Evacuate the area immediately.
• The Boyne Mountain staff and fire department personnel will assist you in your evacuation efforts.
IF THE FIRE ALARM SOUNDS:
• Remain calm.
• Take your suite keycard with you.
• If smoke is present, crawl or stay near the floor, air is freshest.
• Test the doors for heat before you open them. If the door is hot, do not open the door. If the door is cool, open it carefully, looking for smoke. If there is smoke outside, close the door immediately.
• If the hallway is clear, quickly head towards the nearest exit. Do not use the elevators.
• Exit with caution. Test the door for heat before opening and watch for black smoke in the stairwell.
• Do not leave doors open.
• If the fire exit is unsafe or begins to fill with black smoke from below, take the stairwell up and find a clear hallway in which to cross to the opposite fire exit; then proceed down and out of the building. If this is impossible, return to your suite and remain calm.
IF YOU MUST STAY IN YOUR SUITE:
• Call the Boyne Mountain emergency number (Touch 7901) to let the operator know of your exact location.
• Keep exterior doors or windows closed to prevent smoke from being drawn into your suite.
• Immediately fill the bathtub with water. Use an ice bucket or similar object to drench the carpet with water.
• Place wet towels, sheets or blankets under the door to your suite to keep smoke from entering.
• Cover any air vents with a wet cloth.
• Keep a wet cloth over your nose and mouth to filter out smoke.
• Place something in your window to let fire personnel know you are still in
your suite.• Leave your suite door unlocked if possible and remain calm.
TORNADO EVACUATION PROCEDURES
In the event of a tornado emergency the National Weather Service will issue a “Tornado Warning” to all local radio and television stations for broadcast. Guests should proceed immediately to the Mountain Grand Lodge basement in the event of such an emergency.
ONCE THE EVACUATION ORDER HAS BEEN GIVEN:
• Immediately proceed to the nearest stairwell. Do not use the elevators.
• Proceed completely down the stairwell to the basement level. Do not exit outside the building.
• The Boyne Mountain staff will assist you to “safe” areas of the Mountain Grand Lodge.
IF YOU ARE UNABLE TO LEAVE YOUR SUITE:
• Call extension 911 and give the operator your exact location.
• Seek refuge in the bathtub placing pillows and blankets on top of you to protect from flying debris.
• The Boyne Mountain staff will attempt to reach your location and aid you in evacuating to a safe area of the Mountain Grand Lodge.
EMERGENCY EXITS
In the event of a fire or other emergency, please go to the nearest stairwell exit as shown on the back of your suite door. Do not attempt to use the elevators unless instructed to do so by rescue personnel.
The Mountain Grand Lodge Emergency Number is “0”
For any Medical or police emergency dial 911. -
LIFT TICKETS
Boyne USA Resorts offers 117 slopes for skiing and snowboarding with 70km of perfectly groomed cross country trails. Lift tickets are interchangeable between Boyne Mountain and The Highlands at HArbor Springs. Lifts and groomed slopes are open daily from 9:00 a.m. - 4:30 p.m. Night skiing is Wednesday through Saturday 9 a.m. to 9 p.m. Night skiing starts December 26 and ends on the third Friday in March. The rope tow is free to all skiers. Discount lift tickets for Houseguests are available at Guest Services. For more information about the slopes, please review the trail guide and brochure available from our Concierge.
SKI REPORT
Call 800.GO.BOYNE (462.6963) for a current ski report during the winter
season. Check out www.boyne.com for the on-hill live cam. Houseguests may call for up-to-date ski information. Touch 6002SKI AND SNOWBOARD RENTAL
See Boyne Country Sports in the “Recreation & Shopping” section of
this directory.TUBING
Winter tubing parks are located at Boyne Mountain and The Highlands at Harbor Springs. Guest Services is at your service with further details. Touch 7902
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FITNESS ROOM
Facility includes:
• Cardiovascular Training • Pilates Studio
• Strength Circuit • Athletic Class Programming
• Free Weights • Indoor/Outdoor Pool Courtyard
• Aerobic Studio • Two Outdoor WhirlpoolsPOOL
Pool hours are from 7:00 a.m. to 10:00 p.m. Please note there is no
lifeguard on duty and no diving is allowed. An adult must supervise
children in the pool area. Touch 7902
For Guest safety, absolutely no glass bottles, containers or porcelain plates are allowed on the pool deck. Safety equipment and preservers should never be used for playing or fun.
POOL TOWELS
Pool towels are available at the pool. Please do not use the towels provided in your suite.
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AIRLINES
Boyne Mountain is serviced through two airports, the Traverse City Cherry Capital Airport and the Pellston Regional Airport. Contact Concierge if you require assistance. Touch 7904
AIRPORT TRANSPORTATION
Transportation to and from Traverse City and Pellston can be arranged through Concierge. Touch 7907
AREA INFORMATION
Area brochures are available from Concierge.
BELL STAND
If you require assistance with your luggage, valet service, ice refills, dry cleaning or any other special request, the Bell Staff is at your service. Touch 7905
CAR RENTAL
Our Concierge can arrange car rental to meet your transportation needs.
Touch 7907Enterprise Car Rental, Petoskey 231.439.9272
Hertz Rent A Car, Pellston 231.539.8404
Thrifty Car Rental, Petoskey 231.347.3241
Local phone call charges will apply. -
World-class golf awaits you at Boyne Mountain, Boyne Highlands, Bay Harbor Golf Club and Crooked Tree golf Club. Carved from rolling terrain, are eight of the region’s finest championship golf courses, plus a nine-hole executive course at Boyne Highlands. Below is a list of courses, driving ranges and their locations. For today’s tee time availability, please call the appropriate course directly as listed below. For future tee times: Touch 6026 or 6040
BOYNE MOUNTAIN
The Monument
Par 72, Slope 138, Yardage 7061.
Touch 6028 for tee times and lessons.The Alpine
Par 72, Slope 136, Yardage 7045.
Practice Facility.Touch 6028 for tee times and lessons.
THE HIGHLANDS AT HARBOR SPRINGS
The Heather
Par 72, Slope 136, Yardage 7025.
Touch 3029 for tee times and lessons.The Moor
Par 72, Slope 135, Yardage 6809.
Touch 3028 for tee times and lessons.
Donald Ross Memorial
Par 72, Slope 136, Yardage 6814.
Touch 3028 for tee times and lessons.
Arthur Hills
Par 72, Slope 144, Yardage 7312.
Touch 3028 for tee times and lessons. -
Guest Laundry
Washers and dryers are available for Guest use. For information and locations please contact Concierge. Touch 7907
Dry Cleaning
Service is provided Monday through Friday. Please contact the Bell Staff or Concierge before 8:30 a.m. to receive cleaning back by 7:00 p.m.
Touch 7907
Room Service Menu
Delivered Directly to Your Room
Place your order by dialing #7956
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Everett's
Everett's serves an array of American cuisine including mouthwatering steaks, seafood, pasta dishes, sandwiches, burgers, soups and salads, while also offering a healthy children's menu.
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Forty Acres Tavern
Equal parts watering hole and refueling station, Forty Acres offers a satisfying selection of spirits, beers and a menu of elevated American pub fare.
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The Back Forty Biergarten
Quench your post-week thirst with a premium cocktail or craft brew from The Biergarten with your crew! Kick back at a picnic table or grab an adirondack chair by the fire.
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Trophy Room Pub & Pizzeria
Trophy Room Pub & Pizzeria offers a large selection of beer and wine, while the menu features pizzas, salads, pasta dishes, grinders and more.
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Beach House Restaurant
The Beach House Restaurant is just steps away from the Boyne Mountain Golf Shop and the shores of beautiful Deer Lake.
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Après Ski Pub
The Après Ski Pub, located inside Avalanche Bay Indoor Waterpark, is the perfect respite from all the waterpark action with delicious pub fare and children's food.
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19th and 10th Tees
The 19th Tee on The Monument golf course and the 10th Tee on The Alpine golf course, offer an array of quick service sandwiches, burgers, hot dogs, beverages and more.
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GiGi's Tiki Bar on Deer Lake
Drink a smoothie or a cocktail at the beach from GiGi's Tiki Bar.
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Snack Shack
Located inside Avalanche Bay Waterpark, the Snack Shack serves up hot dogs, pizza slices, chips, and fountain sodas, and ice cold slushies. Everything you could want on a 84° day in the waterpark!
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Das Café
Das Café proudly serves Starbucks coffees, espressos, and Frappuccino's. Choose from assorted pastries, fresh fruit cups, parfaits,sandwiches, salads, and to-go beer and wine.
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Mountain Express Deli & Provisions
Mountain Express Deli & Provisions serves premium Boar's Head meats and cheeses, hearty soups, salads, and Starbucks coffee. Stock your hotel room or condo with sundries, provisions, beer, wine and liquor.
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Waffle Cabin
Waffle Cabin at Boyne Mountain Resort serving up delicious treats drizzled in chocolate to warm you up after a day skiing or snowboarding on the slopes!
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National Coney Island
No buns about it. Our coney truck rocks. Refuel slopeside with some American classics!
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SkyBridge Food Truck
After walking on the wild side, you might need to fill up on something delicious. The SkyBridge Michigan food truck is here to provide with pierogies, donuts, spirits, and more!
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Flat Top Burger Food Truck
The Flat Top Burger food truck is ready to fuel your apres ski game.
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Eagle's Nest
Eagle's Nest offers tasty food, a full bar, and incredible views of the valley. Grab a seat next to the cozy indoor firepleace and enjoy sandwiches, burgers, soups, and more.
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Civic Center Food Court
The Civic Center Food Court serves an array of quick service cuisine, daily hot features, soup and salad bar, Pokè station, loaded grill cheese station, assorted pizzas, and sandwiches.
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Happy's Taco
Happy's Taco Truck parks at the base of Boyne Mountain's slopes and serves up delicious tacos to hungry skiers and snowboarders.
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Snowflake Lounge
The Snowflake is THE place to enjoy adult beverages. If you're looking for an exciting nightlife scene, head to the Snowflake Lounge for a rocking good time not soon to be forgotten!
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Stein Eriksen's
Stein Eriksen's overlooks the slopes and ice skating rink and specializes in delicious comfort food, such as steaks, pasta dishes, hearty soups, sandwiches, and chili.
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Zipline Adventures
A Zipline Adventure is an all-thrills, no-skills activity for adventure seekers of all ages. Let this high-speed Boyne Mountain experience take your breath away - and leave you eager for more. -
The Beach at Deer Lake
The Beach at Deer Lake offers a wide variety of activities and options for you to get out on the water. -
Boyne Mountain Tennis Academy
May 27 - 28
Juniors, high school players, and adults looking to amp up their tennis game and learn values and skills essential to the game. -
Biking
Explore the resort on two wheels while elevating that heart-rate. Swing by the Adventure center to pick up a map and look into renting a bike. -
Disc Golf
Crafted for every age and ability, the Boyne Mountain Disc Golf course features elevation changes, massive trees, and other challenges that bring out the best in every player. -
Sno-Go Biking
Looking to try a new way to slide on snow? We’ve got you covered! Sno-Go bikes provide a unique mountain experience. Book your half-day rental today. -
Fat Tire Snow Biking
Fat Tire Snow Biking and electric fat tire biking at Boyne Mountain Resort is fun for the whole family on vacation -
Cross Country Skiing
With more than 35 groomed kilometers of cross country delight weaving through the woods and wilds of Boyne Mountain, you'll find plenty of room for exploration. -
Horseback Riding
Saddle up! Horseback riding at Boyne Mountain is a special way to get outside and experience the natural splendor of northern Michigan in winter. -
Ice Skating
Located behind the Clock Tower Lodge, our Ice Rink is open throughout the winter as weather permits. Don’t have skates? No worries, we offer them to our guests for FREE. -
Skiing & Riding
Ski and ride down 60 runs at Boyne Mountain Resort or catch air at one of our seven terrain parks. -
Snowshoeing
With 4 km of dedicated snowshoeing trails, you'll have the perfect chance to explore some unexplored Boyne Mountain terrain with family and friends. -
Tubing
Located near the bottom of the Meadows lift, Snow Tubing is a fun winter activity for the whole family! -
Zipline Adventure
A Zipline Adventure is an all-thrills, no-skills activity for adventure seekers of all ages. Let this high-speed Boyne Mountain experience take your breath away - and leave you eager for more. -
Swimming
With heated pools both inside and out, and Michigan's largest and wildest indoor waterpark, it's always a good time to get your feet wet at Boyne Mountain. -
Scenic Cart Rentals
Looking to explore the property without hiking, biking, or taking the chair? Swing by Boyne Country Sports and rent one of our 6-person Scenic Carts. -
Scenic Chairlift Rides
When ski season's in full swing, it's easy to overlook the fact that the chairlift ride is half the fun. So each year, we keep our Hemlock lift running - providing stunning views of the valley. -
Hiking
With plenty of room for exploration on trails suited for every ability level, Boyne Mountain's well-marked trails make it easy to find your way in and out - while crossing paths with abundant wildlife. -
Fritz's Adventure Camp
Fritz's Adventure Camp is the summer experience your little one will love! -
Boyne Mountain Wakeboard Camp
Take on five days of safe, super fun wakeboard instruction - and the chance to share laughter and fun with like-minded friends. -
Paintball
Got a friendly score to settle? This is your chance to don some camo, load up on ammo, and put your differences to rest in a flourish of paintball glory. -
Horseback Riding
Saddle up! Horseback riding at Boyne Mountain is a special way to get outside and experience the natural splendor of northern Michigan. -
Tennis
Boyne Mountainʼs Tennis Center is just a short walk from the Mountain Villas, Mountain Grand Lodge and Spa, and the Village at Disciples Ridge. -
Fishing
From guided tours to complimentary resort fishing, let our friendly and knowledgeable staff at Boyne Outfitters get you set up for your next big adventure on the water!
Boyne Country Sports
Boyne Country Sports is the place to start every adventure, fully stocked with technical and casual sports apparel and gear, gifts and accessories. • Call: 231.549.6006
Geschenk Laden Gift Shop
Geschenk Laden Gift Shop is a boutique store offering beautiful apparel, accessories, logo items, gifts and unique treasures. • Call: 231.549.7906
The North Face
The North Face has all the latest apperal and performance gear for your next winter adventure. • Call: 231.549.7127
The Spa at Boyne Mountain
The Spa at Boyne Mountain offers a wide variety of spa home care products for your hair, skin, and body, plus a plentiful array of inspirational gifts. • Call: 231.549.7946
Boyne Outfitters
New to the sport? Boyne Outfitters has all the essential gear and get you out on the water where you belong. Veteran angler? There's always more to learn. • Call: 231.549.6064
Spielladen
Treat yourself to small delights from delicious candy, toys for all ages, puzzles, games, and more! All the fun parts of being a kid are indulged at Spielladen. • Call: 231.549.6888
Boyne Mountain Golf Shop
All the best gear to get you out on the course you'll find here at the Boyne Mountain Golf Shop. • Call: 231.549.6028
Burton Store
Check out Burton's progressive-style accessories and industry-leading hardgoods including the latest snowboards, boots, and bindings as well as apparel. • Call: 231.549.6851
Logo Shop
The Logo Shop features Boyne Mountain apparel, accessories, gifts and treasures. • Call: 231.549.7265
Phone Directory
DIALING INSTRUCTIONS
To make a call, press either line 1 or 2 and dial the number. Remember that a 9 is needed to access outside lines. You may place a call on hold and press the other line button to answer an incoming call.
Your suite is equipped with at least two cordless telephones with two line conference and speaker phone capability.