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Mountain Grand Lodge & Spa

Digital Guest Directory
  • Check-Out Icon
    Check-Out
    11:00pm
  • Wifi Icon
    Wifi
    Mountian Grand Guest
  • Front Desk Icon
    Front Desk
    Touch 0
  • Concierge Icon
    Concierge
    Touch 7907
  • Operator  Icon
    Operator
    Touch 0
  • Spa Icon
    Spa
    Touch 7946
  • Room Service  Icon
    Room Service
    Touch 7956

Keeping you safe during your stay!

  • Boyne Star Rating | 4
  • Slopeslide
  • Pool & Fitness Center
  • Everett's Lounge
  • Solace Spa
  • Das Café

Mountain Grand Lodge and Spa

Welcome to the Mountain Grand Lodge and Spa at Boyne Mountain. We expect you will find both comforts and conveniences to make your stay with us enjoyable.

Our management team is committed to providing you with a superior resort experience, characterized by an uncommon level of friendliness and attention. Concierge services are available and we would be delighted to assist you with plans throughout your stay.

I invite you to visit Everett’s, our signature restaurant and lounge. Chef Kenneth Montgomery and his culinary team deliver fresh and unique entrees, as well as selections inspired by our founder, which will delight your palate.

While here, indulge yourself and allow us to pamper your body and enhance your spirit with a menu of massage, facial and hair services. The state-of-the-art fitness facility and progressive treatment areas of the Solace Spa, our sensational flagship location, is sure to pleasure both body and spirit.

As an integral part of our continuous pursuit of improvement, we would appreciate your comments and suggestions prior to departure. I can assure you that such feedback will be carefully reviewed and sincerely valued.

Thank you for staying with us. We are grateful you have chosen the Mountain Grand Lodge and Spa and hope your stay with us will bring you back to this area again very soon. 

Mountain Grand Lodge & Spa Amenities

Sheer Elegance And Intimate Comfort with 220 hotel rooms and several one-, two- and three bedroom suites - all connected to the Avalanche Bay Indoor Waterpark - the Mountain Grand Lodge and Spa is the perfect habitat for anyone seeking an escape from the everyday. 

Just steps from Avalanche Bay Indoor Waterpark, The Spa at Boyne Mountain, an indoor/outdoor heated pool and fitness center, a cafe and restaurant, there's something for everyone at the Mountain Grand Lodge and Spa.

Mountain Grand Lodge & Spa

Room & Resort Information

  • Check out time is 1:00 p.m. Should you require a later departure time, please speak to Guest Services to check for availability and additional charges. An area has been provided for luggage storage should a late check-out not be possible. Touch 7902

    • Adventure Center Desk Hours | Friday & Saturday: 9am-8pm, Sunday: 9am-6pm (For details, call 231.549.7256)
    • Avalanche Bay Indoor Waterpark | Friday: 4-9pm, Saturday: 11am-8pm, Sunday: 9am-4pm
    • Avalanche Bay Arcade | Friday: 4-10pm, Saturday: 11am-1opm, Sunday: 9am-4:30pm
    • Bike Rentals | Friday-Sunday: 9am-5pm | Electric Bike Rental | Friday-Sunday: 9am-5pm
    • Clock Tower Lodge Pool & Fitness| Daily: 10am-10pm
    • Dial A Ride Shuttle Service | Friday-Sunday: 8am-11pm | House Guests Only
    • Guided Fly Fishing | Available at Boyne Outfitters | Reservations required, call 231.549.6064
    • Mountain Grand Lodge and Spa Pool & Fitness | Daily: 6am-10pm
    • The Spa at Boyne Mountain | Spa Facility Hours - Friday & Saturday: 7am-7pm, Sunday: 7am-4pm, Monday & Thursday: 7am-7pm
    • Zipline Adventure Tours | Friday-Sunday. Reservations required, call 231.549.7256  
  • TELEVISION

    Your remote controlled television has complimentary channels. Please refer to the table below.

    TV Guide Interactive 0

    WFQX-TV – FOX 3

    WPBN-TV – NBC 4

    TBS 5

    WCML-TV – PBS 6

    TV Guide 7

    WGTU – ABC 8

    QVC 9

    WWTV – CBS 10

    WGN 12

    The Learning Channel 13

    Educational Access 13

    CSPAN 14

    E! 15

    The Disney Channel 16

    ESPN 17

    Lifetime 18

    Trinity Broadcasting/TBN 19

    VH1 20

    Outdoor Life Network 21

    USA 22

    Nickelodeon-East 23

    A&E 24

    The National Network 25

    The Weather Channel 26

    Comedy Central 27

    Food Network 28

    MTV 29

    ABC Family 30

    ESPN2 31

    FOX News Channel 32

    CNN 33

    The Discovery Channel 34

    Fox Sports Net Detroit 35

    TNT 36

    CNBC 37

    History 38

    Cartoon Network 41

    Do It Yourself 42

    National Geographic 43

    Game Show 45

    Hallmark Channel 46

    Golf Channel 47

    Court TV 48

    AMC 50

    Boyne Experience 51

    FX 52

    Boyne Realty 53

    HGTV/Home and Garden 54

    CNN Headline News 98

  • SAFE DEPOSIT BOXES

    ALWAYS LOCK UP MONEY AND VALUABLES TO PREVENT THEFT. Safe Deposit Boxes are provided for your use at the Mountain Grand Lodge and Spa Front Desk.

    DOUBLE LOCKS AND CHAINS

    For additional security, utilize the deadbolt lock provided on your door upon entering. As an additional precaution, please secure the safety bar.

    ADMITTANCE

    Do not admit any person into your suite without first making identification.
    A “peep-hole” has been provided in your door for this convenience. If there is any doubt about the person’s identity, contact Guest Services, extension 7902.

    Room Keycard

    Do safeguard your room keycard. Do not leave your keycard in your room or give it out to others.

    FIRE EVACUATION PROCEDURES

    The Mountain Grand Lodge has been engineered to meet and exceed fire codes, so there is little chance of a fire occurring. For your own peace of mind and for your safety in case there is a fire, please read the following information carefully:

    PLAN AHEAD:

    • When checking into your suite, be sure to know where the fire exits are so that you can locate them in the dark.

    • Locate the fire alarms and extinguishers located on your floor.

    • If your family is with you, arrange a meeting place outside of the Lodge so you will know everyone is safe.

    • Keep your suite keycard where you can find it quickly.

    IF YOU FIND A FIRE:

    • Remain calm.

    • Pull the nearest fire alarm.

    • Call the hotel’s emergency number (Touch 7901) and give your
    exact location.

    • Do not attempt to extinguish the fire. Evacuate the area immediately.

    • The Boyne Mountain staff and fire department personnel will assist you in your evacuation efforts.

    IF THE FIRE ALARM SOUNDS:

    • Remain calm.

    • Take your suite keycard with you.

    • If smoke is present, crawl or stay near the floor, air is freshest.

    • Test the doors for heat before you open them. If the door is hot, do not open the door. If the door is cool, open it carefully, looking for smoke. If there is smoke outside, close the door immediately.

    • If the hallway is clear, quickly head towards the nearest exit. Do not use the elevators.

    • Exit with caution. Test the door for heat before opening and watch for black smoke in the stairwell.

    • Do not leave doors open.

    • If the fire exit is unsafe or begins to fill with black smoke from below, take the stairwell up and find a clear hallway in which to cross to the opposite fire exit; then proceed down and out of the building. If this is impossible, return to your suite and remain calm.

    IF YOU MUST STAY IN YOUR SUITE:

    • Call the Boyne Mountain emergency number (Touch 7901) to let the operator know of your exact location.

    • Keep exterior doors or windows closed to prevent smoke from being drawn into your suite.

    • Immediately fill the bathtub with water. Use an ice bucket or similar object to drench the carpet with water.

    • Place wet towels, sheets or blankets under the door to your suite to keep smoke from entering.

    • Cover any air vents with a wet cloth.

    • Keep a wet cloth over your nose and mouth to filter out smoke.

    • Place something in your window to let fire personnel know you are still in
    your suite.

    • Leave your suite door unlocked if possible and remain calm.

    TORNADO EVACUATION PROCEDURES

    In the event of a tornado emergency the National Weather Service will issue a “Tornado Warning” to all local radio and television stations for broadcast. Guests should proceed immediately to the Mountain Grand Lodge basement in the event of such an emergency.

    ONCE THE EVACUATION ORDER HAS BEEN GIVEN:

    • Immediately proceed to the nearest stairwell. Do not use the elevators.

    • Proceed completely down the stairwell to the basement level. Do not exit outside the building.

    • The Boyne Mountain staff will assist you to “safe” areas of the Mountain Grand Lodge.

    IF YOU ARE UNABLE TO LEAVE YOUR SUITE:

    • Call extension 911 and give the operator your exact location.

    • Seek refuge in the bathtub placing pillows and blankets on top of you to protect from flying debris.

    • The Boyne Mountain staff will attempt to reach your location and aid you in evacuating to a safe area of the Mountain Grand Lodge.

    EMERGENCY EXITS

    In the event of a fire or other emergency, please go to the nearest stairwell exit as shown on the back of your suite door. Do not attempt to use the elevators unless instructed to do so by rescue personnel.

    The Mountain Grand Lodge Emergency Number is “0”
    For any Medical or police emergency dial 911.

  • LIFT TICKETS

    Boyne USA Resorts offers 117 slopes for skiing and snowboarding with 70km of perfectly groomed cross country trails. Lift tickets are interchangeable between Boyne Mountain and The Highlands at HArbor Springs. Lifts and groomed slopes are open daily from 9:00 a.m. - 4:30 p.m. Night skiing is Wednesday through Saturday 9 a.m. to 9 p.m. Night skiing starts December 26 and ends on the third Friday in March. The rope tow is free to all skiers. Discount lift tickets for Houseguests are available at Guest Services. For more information about the slopes, please review the trail guide and brochure available from our Concierge.

    SKI REPORT

    Call 800.GO.BOYNE (462.6963) for a current ski report during the winter
    season. Check out www.boyne.com for the on-hill live cam. Houseguests may call for up-to-date ski information. Touch 6002

    SKI AND SNOWBOARD RENTAL

    See Boyne Country Sports in the “Recreation & Shopping” section of
    this directory.

    TUBING

    Winter tubing parks are located at Boyne Mountain and The Highlands at Harbor Springs. Guest Services is at your service with further details. Touch 7902

  • FITNESS ROOM

    Facility includes:
    • Cardiovascular Training • Pilates Studio
    • Strength Circuit • Athletic Class Programming
    • Free Weights • Indoor/Outdoor Pool Courtyard
    • Aerobic Studio • Two Outdoor Whirlpools

    POOL

    Pool hours are from 7:00 a.m. to 10:00 p.m. Please note there is no 

    lifeguard on duty and no diving is allowed. An adult must supervise 

    children in the pool area. Touch 7902

    For Guest safety, absolutely no glass bottles, containers or porcelain plates are allowed on the pool deck. Safety equipment and preservers should never be used for playing or fun.

    POOL TOWELS

    Pool towels are available at the pool. Please do not use the towels provided in your suite.

  • AIRLINES

    Boyne Mountain is serviced through two airports, the Traverse City Cherry Capital Airport and the Pellston Regional Airport. Contact Concierge if you require assistance. Touch 7904 

    AIRPORT TRANSPORTATION

    Transportation to and from Traverse City and Pellston can be arranged through Concierge. Touch 7907

    AREA INFORMATION

    Area brochures are available from Concierge.

    BELL STAND

    If you require assistance with your luggage, valet service, ice refills, dry cleaning or any other special request, the Bell Staff is at your service.  Touch 7905

    CAR RENTAL

    Our Concierge can arrange car rental to meet your transportation needs.
    Touch 7907

    Enterprise Car Rental, Petoskey 231.439.9272

    Hertz Rent A Car, Pellston 231.539.8404

    Thrifty Car Rental, Petoskey 231.347.3241
    Local phone call charges will apply.

  • World-class golf awaits you at Boyne Mountain, Boyne Highlands, Bay Harbor Golf Club and Crooked Tree golf Club. Carved from rolling terrain, are eight of the region’s finest championship golf courses, plus a nine-hole executive course at Boyne Highlands. Below is a list of courses, driving ranges and their locations. For today’s tee time availability, please call the appropriate course directly as listed below. For future tee times: Touch 6026 or 6040

    BOYNE MOUNTAIN

    The Monument

    Par 72, Slope 138, Yardage 7061.
    Touch 6028 for tee times and lessons.

    The Alpine

    Par 72, Slope 136, Yardage 7045.
    Practice Facility.                                                                                      

    Touch 6028 for tee times and lessons.

    THE HIGHLANDS AT HARBOR SPRINGS

    The Heather
    Par 72, Slope 136, Yardage 7025.
    Touch 3029 for tee times and lessons.

    The Moor
    Par 72, Slope 135, Yardage 6809.
    Touch 3028 for tee times and lessons.

    Donald Ross Memorial
    Par 72, Slope 136, Yardage 6814.
    Touch 3028 for tee times and lessons.

    Arthur Hills
    Par 72, Slope 144, Yardage 7312.
    Touch 3028 for tee times and lessons.

  • Guest Laundry

    Washers and dryers are available for Guest use. For information and locations please contact Concierge. Touch 7907

    Dry Cleaning 

    Service is provided Monday through Friday. Please contact the Bell Staff or Concierge before 8:30 a.m. to receive cleaning back by 7:00 p.m. 

    Touch 7907

Mountain Grand Lodge

Room Service Menu

Breakfast

  • Main Breakfast

    YOGURT PARFAIT

    13

    granola, yogurt, mixed berries

    WAFFLES

    15

    4 waffles with choice of bacon or sausage

    PANCAKES

    15

    3 pancakes with choice of bacon or sausage

    VEGETARIAN SKILLET

    17

    3 eggs with peppers, onions, mushroom, spinach, tomato and choice of cheese, choice of breakfast potato, fruit or toast

    OATMEAL

    12

    with dried fruit and berries

    SCRAMBLED EGGS

    16

    3 eggs with toast, choice of breakfast potato or fruit and choice of bacon or sausage

    MEAT LOVER’S SKILLET

    17

    3 eggs with ham, bacon, sausage and choice of cheese, choice of breakfast potato, fruit or toast

  • Kids Menu

    KID’S SCRAMBLED EGG

    10

    1 egg with toast, choice of breakfast potato or fruit and choice of bacon or sausage

    KID’S WAFFLES

    10

    2 waffles with choice of bacon or sausage

    KID’S PANCAKES

    10

    2 pancakes with choice of bacon or sausage

Lunch / Dinner

  • Starters

    CHEESE CURDS

    14

    bacon, scallion, ranch

    CHICKEN WINGS

    10 Wings 18

    honey mustard glaze, celery

    NACHOS

    17

    Monterey Jack, queso fresco, chicken, pico de gallo, tomato, jalapeno, cilantro

    WHITEFISH CAKES

    17

    Arugula, corn & black bean salsa, chipotle aioli

    SOUP DU JOUR

    8

    Call for information

  • Salads

    CAESAR

    11

    romaine, shaved parmesan , garlic croutons

    HOUSE

    11

    chopped romaine, tomato, smoked bacon, hard boiled egg, red onion, croutons, choice of dressing

    ARUGULA WATERCRESS

    14

    Granny Smith apples, feta cheese, candied walnut, dried cranberries, lemon blood orange vinaigrette

    SPINACH

    14

    Grilled Peach, Pecan, Cipollini Onion, Feta, White balsamic

  • Pasta

    FETTUCCINE

    24

    Olive oil, Heirloom tomato, basil pesto, ciligene mozzarella

    PENNE

    24

    spinach, artichoke, garlic, shallot, mozzarella, herb cream sauce

  • SANDWICHES

    CHICKEN CHERRY BRIE

    17

    grilled chicken, cherry hananero spread, brie cheese, honey mustard, lettuce, tomato, artisan bakery roll

    BURGER

    19

    half-pound grilled, asiago cheese spread, fried onions, bacon onion marmalade, artisan bakery roll

    SMOKIN’ GRANNY

    19

    bufalo turkey, smoked bacon, cheddar, Granny Smith apple, toasted sunfower seed-cranberry sauce, honey lime chipotle aioli, cheddar encrusted garlic herb tortilla

    CLUB WRAP

    17

    mesquite wood smoked turkey, smoked bacon, avocado, lettuce, tomato, jalapeno aioli, garlic herb tortilla

    BEYOND BURGER

    17

    arugula, watercress, avocado, balsamic onion, chimichurri

    4

    All sandwiches come with kettle chips. Substitute onion rings, sweet potato fries or regular fries

  • Everett's

    Everett's serves an array of American cuisine including mouthwatering steaks, seafood, pasta dishes, sandwiches, burgers, soups and salads, while also offering a healthy children's menu.

  • Forty Acres Tavern

    Equal parts watering hole and refueling station, Forty Acres offers a satisfying selection of spirits, a roster of 40 beers and a menu of elevated American pub fare.

  • Trophy Room Pub & Pizzeria

    Trophy Room Pub & Pizzeria offers a large selection of beer and wine, while the menu features pizzas, salads, pasta dishes, grinders and more.

  • Beach House Restaurant

    The Beach House Restaurant is just steps away from the Boyne Mountain Golf Shop and the shores of beautiful Deer Lake.

  • Après Ski Pub

    The Après Ski Pub, located inside Avalanche Bay Indoor Waterpark, is the perfect respite from all the waterpark action with delicious pub fare and children's food.

  • 19th and 10th Tees

    The 19th Tee on The Monument golf course and the 10th Tee on The Alpine golf course, offer an array of quick service sandwiches, burgers, hot dogs, beverages and more.

  • GiGi's Tiki Bar on Deer Lake

    Drink a smoothie or a cocktail at the beach from GiGi's Tiki Bar.

  • Snack Shack

    Located inside Avalanche Bay Indoor Waterpark, the Snack Shack serves up brats, hot dogs, pizza slices, chips, and other Grab 'n Go items such as fruit cups, yogurt, and pre-made sandwiches.

  • Das Café

    Das Café proudly serves Starbucks coffees, espressos, and Frappuccino's. Choose from assorted pastries, fresh fruit cups, parfaits,sandwiches, salads, and to-go beer and wine.

  • Mountain Express Deli & Provisions

    Mountain Express Deli & Provisions serves premium Boar's Head meats and cheeses, hearty soups, salads, and Starbucks coffee. Stock your hotel room or condo with sundries, provisions, beer, wine and liquor.

  • The Back Forty Biergarten

    Quench your post-week thirst with a premium cocktail or craft brew from The Biergarten with your crew! Kick back at a picnic table or grab an adirondack chair by the fire.

  • Waffle Cabin

    Waffle Cabin at Boyne Mountain Resort serving up delicious treats drizzled in chocolate to warm you up after a day skiing or snowboarding on the slopes!

  • Eagle's Nest

    Eagle's Nest offers tasty food, a full bar, and incredible views of the valley. Grab a seat next to the cozy indoor firepleace and enjoy sandwiches, burgers, soups, and more.

  • The Back Forty

    Warm up all your favorite libations and menu items from Forty Acres Tavern while inside your very own heated igloo!

  • Civic Center Food Court

    The Civic Center Food Court serves an array of quick service cuisine, daily hot features, soup and salad bar, Pokè station, loaded grill cheese station, assorted pizzas, and sandwiches.

  • Happy's Taco

    Happy's Taco Truck parks at the base of Boyne Mountain's slopes and serves up delicious tacos to hungry skiers and snowboarders.

  • Snowflake Lounge

    The Snowflake is THE place to enjoy adult beverages. If you're looking for an exciting nightlife scene, head to the Snowflake Lounge for a rocking good time not soon to be forgotten!

  • Stein Eriksen's

    Stein Eriksen's overlooks the slopes and ice skating rink and specializes in delicious comfort food, such as steaks, pasta dishes, hearty soups, sandwiches, and chili.

Boyne Country Sports

Boyne Country Sports is the place to start every adventure, fully stocked with technical and casual sports apparel and gear, gifts and accessories. • Call: 231.549.6006

Geschenk Laden Gift Shop

Geschenk Laden Gift Shop is a boutique store offering beautiful apparel, accessories, logo items, gifts and unique treasures. • Call: 231.549.7906

The North Face

The North Face has all the latest apperal and performance gear for your next winter adventure. • Call: 231.549.7127

The Spa at Boyne Mountain

The Spa at Boyne Mountain offers a wide variety of spa home care products for your hair, skin, and body, plus a plentiful array of inspirational gifts. • Call: 231.549.7946

Boyne Outfitters

New to the sport? Boyne Outfitters has all the essential gear and get you out on the water where you belong. Veteran angler? There's always more to learn. • Call: 231.549.6064

Spielladen

Treat yourself to small delights from delicious candy, toys for all ages, puzzles, games, and more! All the fun parts of being a kid are indulged at Spielladen. • Call: 231.549.6888

Boyne Mountain Golf Shop

All the best gear to get you out on the course you'll find here at the Boyne Mountain Golf Shop. • Call: 231.549.6028

Burton Store

Check out Burton's progressive-style accessories and industry-leading hardgoods including the latest snowboards, boots, and bindings as well as apparel. • Call: 231.549.6851

Logo Shop

The Logo Shop features Boyne Mountain apparel, accessories, gifts and treasures. • Call: 231.549.7265

Phone Directory

DIALING INSTRUCTIONS

To make a call, press either line 1 or 2 and dial the number. Remember that a 9 is needed to access outside lines. You may place a call on hold and press the other line button to answer an incoming call.

Your suite is equipped with at least two cordless telephones with two line conference and speaker phone capability.